Common Questions

How Your Sales information is transferred

• Does Commerce Sync pay invoices that I have in QuickBooks?
• Does Commerce Sync Transfer Previous Sales Information?
• Payments for Doordash, Grubhub, Etc.
• My Sales Have Not Transferred, What Do I Do?
• Does Commerce Sync Transfer Customer Information?
• Why am I Seeing Duplicate Payment Information?
• See all 7 articles

The Basics

• Steps to Cancel Commerce Sync
• Service Charges and Auto Gratuity
• Update Your Credit Card/Billing Information
• How does Commerce Sync transfer discounts?
• Access the Commerce Sync Dashboard
• Fix Errors, Manage Your Connection & Customize Your Settings in the Dashboard
• See all 8 articles

Sales Tax

• Does Commerce Sync support multiple tax rates?
• Setting Up Sales Tax in Commerce Sync
• Does Commerce Sync transfer my Sales Tax information?
• Setting Up Sales Tax in Your Accounting Solution

Sales by Category

• Transferring Your Sales by Category for Clover
• Sales by Category - Choosing Your Set-Up Options
• Sales by Category - Requirements, Restrictions, and How to Fix Errors
• Sales by Category - Fixing Uncategorized Sales